Terms & refunds.
How booking, paying and cancelling work.
The short version
- If we cancel, you get your money back in full — a month or a workshop — and a cancellation notice on WhatsApp.
- If you miss more than half of a plan you have paid for, those classes may be carried forward. Talk to Ruchika.
- Payment is by UPI and confirmed by a person, so give us a little time before your first class.
What you are booking
A place in a regular batch for the plan you choose — one month or three months — or a place at a single workshop. Classes run at our Seawoods and Vashi studios at the timings for that batch. Fees are shown on each batch page and at checkout before you pay.
Paying
Payment is by UPI. You pay through your own UPI app, then upload a screenshot of the completed payment so we can match it to your booking. That check is done by a person, not automatically, so please allow a little time — we will reach out on WhatsApp to confirm. Your booking is confirmed once we have matched your payment.
Please make sure the screenshot clearly shows the amount and the reference. It is what we rely on to find your payment.
If we cancel
If iMAP cancels — an entire month of a batch, or a workshop — we refund what you paid, in full. You will receive a cancellation notice from us on WhatsApp, and the refund follows.
If you cannot attend
Life happens, and a long absence should not mean losing what you paid for. If you have paid for a plan and are unable to attend more than half of the classes in that period, those classes may be carried forward to a later period.
Carry-forward is arranged one-to-one, not through a form. Speak with Ruchika Jain, Creative Director, and your batch instructor. The final decision rests with Ruchika, and takes your attendance and track record into account.
Outside of the two situations above, fees paid are not refunded.
Changes to a batch
Occasionally a class timing changes, or another instructor covers a session. We will let you know on WhatsApp when that happens. A one-off change of instructor or timing is not in itself a cancellation.
Photographs at classes and shows
We photograph and film classes, workshops and performances, and use those images on this website and on our social media. If you would rather an image of you or your child were not used, tell us and we will take it down. There is more about this in our privacy policy.
Getting in touch
For anything about a booking, a payment or a refund, message us on WhatsApp at +91 84548 80061 or email indiemovementartproject@gmail.com.